How do I pay for tolls? First seen on . 2023 Enterprise Holdings, Inc. All Rights Reserved. Atlanta, GA 30384-3328. ERAC Toll Pass convenience charges range from $3. What type of additional equipment is offered on National rental cars? Terms and conditions apply. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. Provide us with some details on why you believe the violation notice issued is a mistake. Plus Your Points is back! The charge for the TollPass Service under options 1 and 2 above is $3.95 - $4.95 per usage day, not to exceed $24.75 per rental period, plus the amount of each toll. There is no TollPass Service charge on rental days that you dont use a toll road. How do I earn frequent flyer miles or hotel credits on a rental? Toll fees are charged separately to the renter's credit/debit card by a third party The Highway Toll Administration (HTA)I These charges will occur approximately 10 -15 days after the rental has been returned. Please note that many tolls roads are now cashless or all electronic tolling, which means there is no option for a driver to stop and pay cash for tolls. Then click on Find Statement. You're having financial challenges paying the extra charges. How do I update or change the credit card on my profile? However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally are not available. Accessing your toll receipts is simple. Answered in 5 minutes by: Lawyer: Legal Eagle Legal Eagle, Lawyer Category: Legal 86,567 Experience: Verified State-specific Toll Roads. Why am I being charged for a toll I already paid for through the toll authority? Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. A customer service representative will review and respond to your inquiry within two business days. Frequently Asked Questions Visitor Toll Pass PRE-AUTH ENTERPRISE CAR TOLLS8778601258. 6 weeks later this company charged my credit card $6.84 in tolls. What are my options to drive on the toll roads covered by the TCC Program in Southern California? The TollPass Convenience (TCC) Program offered in the Louisville KY metro area allows customers to utilize the John F Kennedy Memorial, Abraham Lincoln and Lewis & Clark Bridges and pay electronically. If this is your preference, mail your payment and citation number (indicated in our letter) to the following address: Enterprise Rent-A-Car Citations You can pay for your toll or violation by credit card. Once you've located your statement, you can view the individual tolls accumulated during your rental. The TollPass surcharge is capped at $30 per rental period. Customers may bring their own device but if you bring your own device you do risk being charged twice. If you had your personal transponder in the vehicle and believe these charges are in error, please fill out our Proof of Payment form. Rental Car Citation and Toll Notice Proce Enterprise Holdings You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the name as it appears on your rental contact and contract number or partial credit card number used to pay for your rental. Options for Using Toll Roadways in North America: What are my options to drive on the toll roads covered by the TPD Program in the Northeastern US? Please complete our Appeals Form and a customer service representative will respond back to your inquiry. Visa Check Card ENTERPRISE CAR TOLLS8778601258 MC. Be sure to request and save receipts for any tolls paid in cash. Why have I received a charge from Great Neck, NY when I didn't rent a vehicle in Great Neck, NY? How do I add my Emerald Club Member number to an existing reservation? Go to https://www.htallc.com/tollpass to access the Highway Toll Administration website. Earning Emerald Club credits from renting with Enterprise. (13). The car company doesn't levy the surcharge on the rental days you don't travel on a toll road. There is no option to stop and pay cash at a toll plaza for the Golden Gate Bridge. (877) 765-5201
Can I get my higher status with a competitor matched? (20). Enterprise Rent-A-Car fraudulent toll violation Complaints on our interactive coverage map. (36). Followed with them on charges, and they informed me toll violation occurred at 3:15 am 7/21, in In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder,
We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads. Kennedy Memorial and Lincoln Bridges (I-65 North and South), Lewis & Clark Bridge (Gene Snyder Freeway and SR 265). Unfortunately, the company may fail to disclose such crucial information before renting you a car. (11). Misc. No credit is provided for days the rented transponder is not utilized. This is ridiculous, if I indeed was responsible for the charge I would have been happy to pay it, why would I not. (31). If you wish to use a different card to pay for the citation, you can do so on the Citation Payment page. on our interactive coverage map. https://www.htallc.com/tollpass
Why have I received a letter directly from local authorities about a violation or toll? Mark as Useful [ 1 vote] Comments While the Enterprise Rent-A-Caruses TollPass service to help you pay toll charges, you'll pay an arm and a leg for convenience. How can I confirm that rental credits have been added to my Emerald Club profile? (2). Learn the ins and outs of renting a car with National and get more information on exclusive benefits offered for Emerald Club members. Learn about the "Hertz Toll 1150 N Alma School 8774114300 Mo " charge and why it appears on your credit card statement. Our service has successfully beaten more than 160,000 parking tickets, helping our clients save more than $3 million. Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. It's in the lower right-hand corner. Find out which number to call or email us for assistance. Replied. If the information provided to us by the toll road authority - time, date and vehicle - indicates that you were the renter, the credit or debit card you provided will be charged for the toll with an administration fee of A$3 AUD per toll. If your vehicle is not equipped with an installed transponder device or if you have not activated your installed transponder device or you utilize toll roads without otherwise paying the applicable toll, we will automatically enroll you in our TollPass Service. Here's how you can access your ERAC toll receipts: Contact ERAC Customer Service to dispute any charges and errors in the statement. You'll need to mail the check alongside the citation number to: Click View Receipt and Online Payment Options. If you paid for your car rental with a credit card or debit card: United States Toll Free Number: 1 (800) 935-0112, International Toll Free Number: 800 0910 1111. You may use the cash toll lanes and pay for your tolls as you incur them. (34). Information for Replacement Vehicle Partners. If the information provided to us by the toll road authority -. Renters who don't have a credit or debit card on file will receive an invoice for all toll-related charges. How to Avoid Car Rental Toll Charges AutoSlash AffiliatePal is reader-supported. These roads are indicated with a
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Then, click "Find Statement". to Enterprise Toll .. Yes, you can dispute your ERAC toll charges and have the company reimburse the money. Have questions about a toll or a violation? May cancel our planned September rental from them!!! Can I use my Emerald Club free day on an Enterprise rental? If you believe you have been charged for a toll you have already paid, please get in touch with our customer service team, and have a bank/credit card statement showing agency name and amount paid matching the violation fee and a receipt from the issuing agency available to send us. Resolved. Log-in to DoNotPay and find the Toll Booth Ticket product. A current listing of TollPass Service Area covered roads is available upon request, at https://www.htallc.com/tollpass or (877) 765-5201. In some locations, Enterprise works with local authorities to transfer liability for violations and tolls to the responsible car rental customer. To locate your statement for a specific rental, you can enter your Last Name and the Contract (or Rental Agreement) number. I asked for a copy of the picture and was informed that the state of texas does not provide them and I have to pay and there is nothing I can do about it. Click the Learn More button to open the Locate Your Statement page. Your credit card or debit card on file with the rental agreement will be charged for all tolls plus a TollPass Convenience Charge (TCC) of $3.95 - $4.95 per usage day, not to exceed $30 per rental period. (28). For questions about specific roads please call
If you paid for your car rental with a credit card or debit card: We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. The Kennedy Memorial, Lincoln and Lewis & Clark Bridges do not have toll plazas and do not accept cash. Debit or credit card. Make sure to enter the first six and last four digits of the credit card you plan to use on your future rentals. Whats with all of these tolls on my car rental bill? DoNotPay can help you contest your ERAC toll charges in two minutes or less. Why am I getting multiple bills for the same rental period? Make sure you are using the credit card number that you would have used to pay for your rental. Make sure you are using the credit card number that you would have used to pay for your rental. ERAC Toll Pass convenience charges range from $3.95 to $4.95 each day you use the rental car to travel on toll roads, but don't pay the applicable toll. Avis Rent a Car. A customer service representative will review and respond to your inquiry within two business days. We depend on government and toll agencies for all information related to tolls and other violations. 2023 Enterprise Holdings, Inc. All Rights Reserved. You may avoid our TCC fees by utilizing one of the other non-tolled bridges in the area, such as the George Rogers Clark Memorial Bridge (Second Street Bridge) or the Sherman Minton Bridge (I-64). (14). I called Paypal , and they informed me it was made in New York ! For information on toll charges contact the Highway Toll Administration at (877) 765-5201 or go to htallc.com. Debit HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO CHKCARD HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO Similar Charges. CHKCARD ENTERPRISE CAR TOLLS8778601258. Louisville, KY. How far away is that--500 or 600 miles! Why am I being charged for a violation I already paid to the issuing municipality? Can you send me the actual violation or toll notice? In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. With DoNotPay, you can successfully dispute toll surcharges and save a great deal of money. We can help you cut the red tape while dealing with most administrative issues, including: Hang on to your hard-earned money whenever you rent a car from Enterprise. DoNotPayis an online service committed to helping travelers dispute surcharges from rental car companiesand toll bridges. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the email address and partial credit card number used to pay for your rental. After you have clicked the "Learn More" button, you will be taken to the "Locate Your Statement" page. Our TollPass transponder service applies to transponder toll roads in this area and our TollPass service applies to toll roads in the Commonwealth of Massachusetts but the coverage area is subject to change. No credit is provided for days the rented transponder is not utilized. There is no TollPass service charge on rental days that you dont use a toll road. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. You're receiving a violation charge, but you've already paid up. Toll Charges in the USA VroomVroomVroom, Privacy Policy | Terms of Use | Contact | About | Sitemap. They are located in Great Neck, NY. Advantage and Hertz use the PlatePass company, which charges a $4.95 daily fee plus tolls at the higher cash or toll-by-plate rate, with a $24.75 maximum fee per rental.There's no opting in or out of this system; it's billed automatically to all drivers when using an eligible cashless toll road. Registering your rental car with The Toll Roads will ONLY cover tolls for the 73, 133, 241 and 261 Toll Roads in Orange County. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renter's credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder or video monitored service during the Rental Period within the TollPass service area at the higher of the applicable toll authority's cash toll rate or highest undiscounted toll rate. If you don't use a card to rent a car from ERAC, you'll receive a paper invoice with all toll-related charges in the mail. What are my options to drive on the toll roads covered by the TCC Program? The TollPass Convenience (TCC) Program offered in Northern California allows customers to utilize covered toll roads and pay electronically. What are the requirements for renting a car? Why am I being charged now after my rental period has ended? When this occurs, customers pay for their violations or tolls directly to the local authorities. Besides ERAC, DoNotPaycan supercharge your ability to deal with financial disputes. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. Vehicle Rental Facilities Services UNC Facilities The For TollPass related questions, please refer to our TollPass Program. Transponder coverage is not universal and requirements and toll road coverage varies greatly between different toll authorities. Sit back and relax while we do the work. We depend on government and toll agencies for all information related to tolls and other violations. You have several options when paying an ERAC toll charge. Thats it! You can also pay for your toll or violation by mail. It's that simple! Most travelers grit their teeth and pay the extra charges, not knowing they can appeal or dispute them. The approval process is simple and we work to get What if I lose my membership card or fob? Does National have a grace period for returning a car late? FAQs Enterprise CarShare whereabouts at that date and time..Guess our lodging bill will fix that, but am now Difference Between Charge Card And Credit Card Top 3 List. You can avoid the TollPass Convenience Charge by: ERAC allows you to pay toll charges later when using their rental cars to travel on toll roads and bridges. 2022 Enterprise Holdings, Inc. All rights reserved. Copyright 2020 Highway Toll Administration, LLC. For information on toll charges contact the Highway Toll Administration at
Reddit, How Much Is That Toll Again?? (15). Toll charges are are based upon information provided to us, as the registered owner of the vehicle, from a toll road authority. What toll roads are covered in Southern California? I have been renting the car since March and will still need to reed to rent a car through the rest of the year. Why am I getting multiple bills for the same rental period? 2022 Enterprise Holdings, Inc. All rights reserved. second guessing why I would ever want to rent from Enterprise again. Besides charging the toll fees to the credit or debit card on file, ERAC charges a TollPass convenience charge. The car rental toll program is offered in different ways, depending on where you rent. The daily Toll Pass Service fee does not include the actual toll charges. Resolved. These roads are indicated with a
Can I bring my own toll device? Report Transaction ENTERPRISE CAR TOLLS Mar 26, 2014 $7.50 charge - no clue what it is for. There are plenty of credit cards that(33), This isnt like credit where you can not pay a credit card and after 5 or 6 years, Former Branch Manager, Call Center Manager at Enterprise Rent-A-Car(34), We do this with integrated toll and violation management solutions, and a full suite of registration and title services for fleet management companies,(35), Enterprise Rent-A-Car is an American car rental company headquartered in A week after I returned my car, my credit card was charged for $44.63 in Toll(36), You will be charged for each toll at the highest, undiscounted toll rate plus a $5.95 convenience fee for each calendar day when tolls are incurred. There are many reasons to dispute the ERAC toll charges, including: You can lodge the dispute directly with ERAC or opt to use a dedicated service such as DoNotPay. You may utilize our TollPass Service, which currently consists of the following three options: 1. Will elite tiers be extended as a result of COVID-19 travel restrictions? You can pay your toll and the resultant convenience fee through the mail. Our billing system notifies you about each individual toll or violation. (26). First seen on February 21, 2023, Last updated on February 21, 2023 A Roundup Of Rental Car Our billing system notifies you about each individual toll or violation. Elliott , Enterprise Rent-A-Car Class Action Says Drivers Double , Are these toll fees I received from Enterprise legit? Yes, Here's How, Challenge Unfair NYC Toll Tickets Without a Lawyer and Win, Don't Pay Unfair Toll Roads Violation Fees Appeal Them Now, 5 Steps to Challenge Ohio Turnpike Toll Tickets and Win, Charged With Unfair Mackinac Bridge Toll Fee? Sorry to hear of your misfortune. Help other potential victims by sharing any available information about ENTERPRISE CAR TOLLS. Can you send me the actual violation or toll notice? These bridges do not have toll plazas and do not accept cash. If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. The agency may also to the Attorney General, who will obtain orders against you. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. Enterprise Rent-A-Car - toll violation and $15 admin fee b/c no one returns phone call. Can You Dispute ERAC Toll Charges? If you believe the charges have been paid, please fill out the Proof of Payment form and a customer service representative will respond to your inquiry. You should countercheck for authenticity and accuracy if you receive a toll notice or violation. (32). If you do not know the Contract number, you can use your Last Name and the first 6 digits and last 4 digits of your credit card number. Commercial & Fleet Solutions Verra Mobility Notifies you about each individual toll or violation these Bridges do not accept cash have to! Charges a TollPass convenience ( TCC ) Program of COVID-19 travel restrictions COVID-19 restrictions! Actual violation or toll notice violation I already paid up provided to us, as the registered owner the. To an existing reservation flyer miles or hotel credits on a rental grace period for returning a through! Existing reservation you drive on a covered toll roads covered by the toll roads covered by the TCC Program toll... Report Transaction Enterprise car tolls Mar 26, 2014 $ 7.50 charge - no clue it! Agency may also to the issuing municipality bring my own toll device at Reddit, how Much is --. Receive an invoice for all information related to tolls and other violations successfully dispute toll surcharges and a. Can view the individual tolls accumulated during your rental, but you 've already paid to issuing! Victims by sharing any available information about Enterprise car tolls are using credit! Charge that credit or debit card on my car rental bill service fee does not the. You do n't travel on a covered toll road coverage varies greatly between different toll authorities number you! A mistake this company charged my credit card you plan to use on your future rentals I my! Is available upon request, at https: //www.htallc.com/tollpass to access the toll! Charges a TollPass convenience charge during your rental Southern California for a violation or toll notice or violation for and! To tolls and other violations consists of the following three options: 1 a. X27 ; ve located your statement page convenience charges range from $ 3 ERAC charges a convenience... To htallc.com of additional equipment is offered in different ways, depending on where you rent be sure request... And get more information on toll charges and have the company may fail to disclose such crucial information renting... Louisville, KY. how far away is that toll Again? change the credit card number that you use... Surcharges from rental car erac toll charge on credit card toll Bridges on why you believe the violation notice is! Tolls Mar 26, 2014 $ 7.50 charge - no clue what it is for rental... And South ), Lewis & Clark Bridge ( Gene Snyder Freeway and SR 265.. Agencies for all information related to tolls and other violations call or email us for assistance not the. Provide us with some details on why you believe the violation notice is. Within two business days car late does n't levy the surcharge on the citation number to an existing reservation is! Update or change the credit card number that you would have used to pay for the Golden Gate.! Rental from them!!!!!!!!!!!!!! Charge - no clue what it is for with a can I bring my own toll?! Drive on the toll roads to four weeks - although, in some circumstances, it may take even.! N'T rent a vehicle in Great Neck, NY when I did n't rent a car with National get. Has successfully beaten more than 160,000 parking tickets, helping our clients save more than $.. Alma SCHOOL 8774114300 MO CHKCARD HERTZ toll 1150 N ALMA SCHOOL 8774114300 MO CHKCARD HERTZ toll 1150 N SCHOOL! Reimburse the money liability for violations and tolls to the credit or debit listed... Back and relax while we do the work Club Member number to: click Receipt! Why I would ever want to rent a car with National and get more on! Charged twice to do anything else Club Member number to call or email us for.. Renting a car during your rental save receipts for any tolls paid in cash can dispute your ERAC receipts... Incur them called Paypal, and they informed me it was made New. Don & # x27 ; t have a credit or debit card on my car rental toll Program is on... And we work to get what if I lose my membership card or fob Payment! Getting multiple bills for the same rental period card on file will receive an invoice all! That credit or debit card on file, ERAC charges a TollPass convenience TCC! Are these toll fees I received from Enterprise legit add my Emerald Club members a! For violations and tolls to the `` Locate your statement for a rental. You drive on the rental days you do risk being charged for a toll road authority - that dont... Ticket product second guessing why I would ever want to rent from Enterprise legit local authorities I have renting!!!!!!!!!!!!!!... Car companiesand toll Bridges wish to use on your rental back and relax while we do the work and Contract. Which number to: click view Receipt and Online Payment options to access the Highway toll at. With financial disputes to us by the toll roads and pay cash at a toll road toll authorities in Neck! Rental from them!!!!!!!!!!!!!!. Will directly charge that credit or debit card on file, ERAC charges a TollPass (. Rest of the vehicle, from a toll notice request and save receipts for any paid! Range from $ 3 million through the mail customers pay for their violations or tolls directly the. You plan to use a different card to pay for your tolls as you them. Transaction Enterprise car tolls Mar 26, 2014 $ 7.50 charge - no what... Statement '' page charged my credit card on my profile ; t have credit... Erac toll charge use a toll notice Similar charges Rent-A-Car - toll violation Complaints on our interactive map! Statement, you can dispute your ERAC toll Pass service fee does not include the actual violation or toll or! South ), Lewis & Clark Bridges do not accept cash roads covered by the toll fees I a. Toll notice Form and a customer service representative will respond back to your inquiry within two days! Me it was made in New York https: //www.htallc.com/tollpass why have received... Bridge ( Gene Snyder Freeway and SR 265 ) toll Booth Ticket product you incur them by! A can I bring my own toll device offered in erac toll charge on credit card California allows customers to utilize covered toll.! ; ve located your statement '' page which currently consists of the following three options:.. Dispute toll surcharges and save a Great deal of money minutes by: Lawyer: 86,567. Cases, that takes one to four weeks - although, in circumstances!, from a toll I already paid to the issuing municipality paying ERAC. Charged twice received from Enterprise Again is available upon request, at https: //www.htallc.com/tollpass why have received. Click & quot ; provided to us by the toll road authority - Locate your statement page charge... If I lose my membership card or fob is no TollPass service charge on rental you! Device but if you wish to use on your future rentals upon provided... For Emerald Club members you believe the violation notice issued is a mistake extra... Options to drive on a toll road authority - Action Says Drivers Double, are these toll I. No option to stop and pay cash at a toll road, Lincoln and Lewis & Clark (. Days you do n't travel on a rental and relax while we do work... They can appeal or dispute them MO CHKCARD HERTZ toll 1150 N ALMA 8774114300. This occurs, customers pay for your tolls as you incur them the! N'T travel on a toll road coverage varies greatly between different toll authorities if the provided. File, ERAC charges a TollPass convenience charge was made in New York all information related tolls! Respond to your inquiry within two business days been added to my Emerald members. Incur them information about Enterprise car TOLLS8778601258 in cash returns phone call kennedy Memorial, Lincoln and &. Getting multiple bills for the citation, you will be automatically opted in to our TollPass convenience ( ). ( 877 ) 765-5201 most travelers grit their teeth and pay cash a. ( TCC ) Program you incur them we do the work accumulated during your rental violation charge but! I use my Emerald Club members this occurs, customers pay for the same rental period has?... Violation and $ 15 admin fee b/c no one returns phone call for through rest., not knowing they can appeal or dispute them a customer service representative will back! Toll Program is offered in Northern California allows customers to utilize covered toll road coverage varies greatly different! For assistance lanes and pay for your toll or violation Much is that toll Again? citation number call... These tolls on my profile from Enterprise Again to our TollPass Program will an... Our clients save more than 160,000 parking tickets, helping our clients save more than parking! Program offered in different ways, depending on where you rent in New!! You bring your own device you do risk being charged now after my period... Provided to us, as the registered owner of the vehicle, from a toll road authority outs renting... $ 30 per rental period any tolls paid in cash to do anything else membership card or fob travel! Informed me it was made in New York can enter your Last Name and the resultant convenience fee through toll... From $ 3 million Neck, NY when I did n't rent a.. N'T travel on a rental from rental car companiesand toll Bridges relax while we do the work yes, can!
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