is unable to be processed. Some states require their lotteries to publicly identify winners, while others do not. There are various messages you can get back if you get the cannot process message see why does my lottery ticket say cannot process contact lottery. Check it yourself first by either using a self scan, phone app or just checking the actual numbers drawn. Why would they put a hold on it? Why does my ticket say Ticket on hold see lottery retailer? If it really says not a winner, then it most likely isnt. What can I do, thay are all big winners? But if you still think its a winning ticket, then yes, do put in a claim for it. . If you're asking a question, chances are someone else has asked it too! I found an unscratched beat up dirty $30 ticket today. I play scratchers at the gas station with the seven eleven store. The winners are listed according to the date that they won, so you can easily search for your own postcode to see if it has been a winner in the past. Tried scanning my ticket and it said Function Temporarily Not Allowed (E22) what does that mean? I asked the person in the store that said see retailer, and they only said ooh its going to take a long time? When I scratched the numbers, one of the numbers was 43, but the written number was ftythr, or 53. Copyright 2023 Virginia Lottery All Rights Reserved. For general inquiries, you can reach out to the CA Lotterys Public Information Office at 1-510-670-5660. Many thanks for your service." If you choose to do business with one of these companies, you do so at your own risk; Mega Millions rules prohibit the purchase of tickets by agents representing players in other jurisdictions. Did you ever find out what this means? I believe it must have been a winner. I bought a $10 scratcher and when I scanned it it says sorry call 1-800-lottery. The crooks usually try to get you to wire money for taxes or fees, or may try to get you to provide them with a bank account number, which they will then clean out. Why if the machine was operated normally. Does it say not a winner or see retailer..? Did you get my Lottery Tips emails yet? If you still cant tell, file a claim with the lottery anyway just in case. Then I scanned the rest of the winners I had and all of them scanned fine. it didnt scan correctly make sure you ticket is nice and flat, and scan again, the lottery network is temporarily down or overloaded just try again later on, your ticket is old and no longer valid (i.e. WebIf your concern involves date of birth or Social Security number, please include your phone number in the Comments section along with a description of your difficulty, and the They gave you a refund for a ticket that wouldnt scan so no, you werent cheated, you got your money back. They should always give the ticket back to you? If your concern involves date of birth or Social Security number, please include your phone number in the Comments section along with a description of your difficulty, and the Lottery will call you to obtain the sensitive information needed to resolve your concern. Additionally, any winnings over $5,000 may also be subject to additional Federal withholding taxes of up to 37%, which would bring the total amount of taxes owed to $446. Sounds pretty suspicious I recommend reporting this. Go to the lottery office and tell them what happened. After all, you wouldnt want to lose a winning ticketto a technical error that may be easy to solve, right? Just wanted to know if this can happen, or did the clerk take it for himself, toss it and get it later. I scanned my tickets, 2 said not a winner the other 1 said see retailer. I recommend here to protect yourself from (rare) scams, https://www.lottery-guy.com/lgblog/ticket-says-see-retailer/#cannot-process, its called pinning and I warn about it here. For winnings of up to $599 dollars, the cashier should pay you if they have that amount of cash, but in case they dont have it, every other store that sells lotto should pay you the amount of the winning ticket. But if you didnt play the game as intended to see if you won, then you dont know if you refunded a winning or losing ticket. At the Duncan Walmart when I checked my ticket in the machine, it said check with retailer, and when I checked it with the clerk, she said I won a dollar. I have the Washington lottery app and I scanned the ticket and it says please see lottery. Personally I dont put up with bad service like this. To find out if your state participates, visit the lottery web site in the state in which you bought the ticket. So they gave you a refund. He scanned it and he said I won a free ticket. When your lottery ticket says see retailer, but it does NOT mention anything about cannot process, heres what it can mean:-. But these apps are basically doing exactly the same thing as the self-scan machines in stores anyway. Here I explain what they are and what you can do about it. Please let me know thank you. My ticket said take it to an ad lotto retailer so I did and they said the retailer I bought the ticket from put a hold on it and that they will turn it over to investigations and if I won they would send me a check. The clerk had thrown all her winners in the garbage can. Should I Play The Same Lottery Numbers In Every Draw? I went to get a scratchy last night at a local 7-Eleven. I had this recently then had the cashier at my local gas station check it and she said it was not a winner and tossed it. Subscribe To Comments? If youre 100% certain the ticket has not won anything, then you dont have to do anything. So we went down the road to another store. Home Blog Lottery Questions Why Does My Lottery Ticket Say See Retailer? What happened is someone took a few tickets out of 3 $6 dollar bundles I had not checked yet. Cash option: A one-time, lump-sum payment that is equal to all the cash in the Mega Millions jackpot prize pool. They both say can not process see retailer, what do I do? On the California lottery my ticket says file claim form but does not say how much the prize is, what does this mean? First, check your spam folder to see if the lottery company have replied. Obviously they were stolen and I suspect a phone scan was used. WebLottery Retailer: Choose this topic if you feel you weren't paid the correct amount for a ticket, you are interested in becoming a Lottery retailer, you had trouble redeeming a ticket at one of our retail locations, or for any other problems related to purchasing/redeeming tickets at a specific store. Is it possible for a store clerk to check scratch tickets to find the winning ones. So did they keep the ticket? Please help me! We want to provide you with the most comprehensive information about, the Virginia Lottery, and we want to do so in a timely manner. . Only accept tickets directly off the roll. Yes they can. The easiest way to do this is to check the Postcode Lotterys official winner list, which lists all the winning postcodes since the first draw in 2005. The amount of time it takes to receive your winnings from the California Lottery depends on the prize amount and what type of payout you select. I purchased two $10 tickets at a convenience store. For prizes of $599 or more recipients have up to 180 days from the date of the draw to either come to a Lottery District Office to collect their prize or submit a completed claim form to Lottery headquarters via mail.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_13',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); It usually takes about a week for Lottery officials to review and process your claim form, and then it will take an additional 5 to 10 business days for your winnings to arrive by mail. Frequently Asked Questions to help you find the information you need. Customize your alerts by adding the ones most relevant to your gameplay below. 1. Prize claim parameters vary from state to state. Is that possible? . Additionally, some national Lotteries may be restricted to those located within the jurisdictions of the particular lottery. Because if its the one I think it is, then that game finished ages ago (all top prizes were won). Required fields are marked *. Not at all! So it could be either. Jeanette Van Zant // Apr 4, 2020 at 9:16 pm. That Cashier smiled and is no longer at that 7-11. Or it could be an expired ticket (was it a scratcher? My friend wants to know if I will be reimbursed immediately for my prize should I win the jackpot. Don't see your question below, or do you need more information? Please contact your lottery with any further questions. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-mobile-banner-2','ezslot_15',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-2-0');It could also be taking longer if there is a large influx of people trying to claim winnings. It happens quite often with lottery apps. All draw game prizes must be claimed within 180 days of the drawing in which they were won. Is that like a definite that its a winner? Which means the results havent arrived. My Super Lotto Plus said see a retailer and I did. We always check for winners. For example, if you win the $1 million second-tier prize in Mega Millions, and the Megaplier number drawn is 5, your prize would be a whopping $5 million if you purchased the Megaplier for just $1 extra! I kept telling her you need to call, is telling me to tell you that you need to call the 800 number. Please visit a lottery retailer. it means the ticket has already been. If you cannot. You can play Mega Millions in 45 states plus the District of Columbia and the U. S. Virgin Islands; a total of 47 jurisdictions. I said go back inside and get your money. My ticket says call 1-800 LOTTERY what does that mean? I handed my tickets over and said I know 4 are winners but it said see retailer so not sure how much. Don't forget to check out our Frequently Asked Questions. Barbara Iannotti // Oct 30, 2021 at 8:56 pm. Sales for the country's newest multi-state jackpot game began on May 15, 2002, and the first drawing was May 17, 2002. Im really stumped. I had a small log book and had a good bunch of unchecked tickets in it. You may find that we've already answered your question, and we're totally game for saving you that extra phone call or email! WebIf the ticket is a winner, the clerk must keep the original receipt. Following a record $363 million Big Game jackpot in 2000, interest in multi-state games was at an all-time high. Please let me know or guide me to who I should contact. Same thing just happened to me and I dont know what to do? In some cases, the tickets may never become available again. I think you may have misunderstood me. Mine could have been a 5 number or 6 winners I never got to check the numbers. When I went to scan the ticket at wawa I had a few other winners to scan as well. My ticket said see retailer there is an issue. Ah, good, thats OK then. Not knowing how it works she trusted the cashier and came home to look up on line. In most cases, the criminals e-mail or call to tell intended victims they have won a large prize. The lottery company need to do all their final checks, and formally enter the result into their systems. LottoAnalyst uses cookies to improve your experience. You will usually be contacted by telephone or email, but they may also contact you by letter in some cases. Many individual lotteries offer an email or texting service where you can automatically receive winning numbers after each draw. Or there may be a period of time between draws where it is trying to give you the result for the next draw which hasnt happened yet. If your ticket says see retailer, it means that you need to bring your ticket to a retailer to get a prize. You cant take the tickets back into the retailer and have them replace the ticket that says cannot process see retailer so in reality the customer is screwed, 1 with a ticket thats cannot process and if you want another ticket youre having to pay when it should be reimbursed. Your lottery ticket says 'results not in' because it's too early to check that ticket. Well last week I had three tickets that scanned and said see retailer and I thought maybe the barcode was just unreadable. What does that mean? They may be fine (e.g. See our How to Play page for details of all prize levels. Ill explain why it happens in a moment. Just bear in mind that in Texas tickets expire 180 days after the closing date of the game, so if these are really old tickets then you might be out of luck. Just check the numbers against the official result. She complied, at my behest, then offered some lame brain excuse why it happened. Can I opt out of the Illinois Lottery websites location First, it may be because the ticket has already been processed and is therefore invalid. Best thing is to just call the lottery company and find out. Check No.2 above result has not yet been confirmed thats the most likely reason. I purchased a $10 Lucky 7s ticket on Monday at Meijer gas station at Belleville and Tyler Rd. Typically this means youve either won a significant amount or that your app is currently experiencing issues. The ticket may well have expired, but if it was trying to tell you that then you would get a more user friendly message (saying see retailer for example). When I took them to the retailer, they didnt tell me anything. Do you still have the ticket? Always ask for your ticket back. Just wait and see I guess . So I bought a lottery ticket from my local gas station, I scratched it and it looked like I won but only 6 bucks. I pulled the ticket out and I called the cashier. This takes some time because they have to get this right! Visitors to the United States are always welcome to purchase tickets for our game from an American lottery retailer while they are visiting this country; you do not need to be a resident to win. Trust us, we'd love to see you! Im a paying customer and very upset cause this isnt the first time it happened thank you. If the ticket is damaged and unable to be scanned in, its best to put in a claim form if theres a chance youve won. I scanned my Super Lotto ticket on my lotto phone app and it said this ticket cannot be processed contact 1-800-lottery what does that mean? For instance sell me 000 and 003. My brother in law says he thinks the clerk scammed him. This varies depending on the country/lottery company so its worth checking the small print (on the back of the ticket or on the lottery website) to find out.But if your ticket has expired there is nothing you can do about it. I play the Lotto America and I checked all my tickets today and on the last ticket it told me to present my ticket to a lottery retailer. Which is why the terminal is asking for the scratch pin (which is a hidden i.e. Do the numbers on my ticket have to be in the same order as the numbers are drawn? You didnt ask why? So only once everything has been triple checked and signed-off will the confirmed result be available to the lottery scanners and terminals. I played a scratcher at a supermarket. This will allow lottery officials to manually assess the situation and determine whether youre a winner. The best way to get an update on the status of your lottery claim is to contact the Lotterys claim department directly. Its possible this retailer did mistakenly sell you a ticket that had been withdrawn. But I can not see anywhere on this ticket that it is a winner. you didnt give me much information to go on!). Or was this an old ticket that you bought some time ago? The Virginia Lottery places a high priority on the protection of your confidential personal information. Did he say that & kept the ticket..? Buy 1 EuroMillions line and get 10 "Raid the Piggy Bank" scratchcards for FREE. I had that happen to me once. I scanned the ticket and it said that I had to go to the lottery office to claim my prize. I was excited, because my So I went to scan it and it says please call and it gives me the lotterys number. Double check the ticket again to be sure. Or getting told theyd won the jackpot when they actually hadnt? It is important to note that this timeline may vary depending on which state you purchased the ticket in and the paperwork requirements needed to redeem a ticket. Then file a claim form if you have. Sounds like you meant to contact the lottery company..? WebDue to the high number of prospective winning ticket claims and temporary changes to Lottery operations during the pandemic, it may take 7 to 9 weeks for verified After all the website has the final say about what hit. Buy one Powerball ticket and get a second one free! If you stumble into issues with your ticket, its important to ask questions and consider every possible scenario. This has happened to me more than once and the odd thing about it is my husbands lottery ticket came from the same roll of tickets. Maybe you bought it on a Saturday evening but the cutoff time had already passed. What does that mean? A player presented a Lotto Texas ticket I am sure now he ripped me off and kept my big winner. As a security measure, each roll of tickets is activated before going on sale. If a winner dies before receiving all annual payments, Mega Millions will continue to pay the annual payments, as scheduled, to the winner's designated beneficiary or to the winner's estate. For larger prizes of $600 or more, you have the option to receive your winnings in an annuity where the prize is paid out in 30 annual payments over 29 consecutive years with each payment 5% larger than the previous one. He said he saw it say winner number 2. If you are a lucky winner in the National Lottery, you will be contacted directly by a representative from the National Lottery. But if you manually check the ticket does that sound right? What does it mean? Assuming you are referring to U.S based lotto. I have noticed in my local state that if you are talking about a scratch off ticket it could be a co This can be done via telephone or email, and the claim number for the ticket should always be referenced when contacting the Lottery. We're closed weekends and holidays but would love to help you Monday through Friday, 8:30 a.m. to 5 p.m. All of our Customer Service Centers are listed below. The final date to claim smaller prizes was 17 November last year. Does he mean it literally said the word number or that it said winner and the number 2? Please do not send your date of birth or Social Security number in this Contact Us form. Mine just says see lottery. Check our handy, dandy guide below to see which Email Topic you should choose. I won $30 on a ticket I got and when I try to cash it the machine said winning ticket visit lottery to submit a prize claim form. Others do not purchased a $ 10 Lucky 7s ticket on Monday at gas! Claim my prize to lose a winning ticketto a technical error that may be restricted to those within. Is it possible for a store clerk to check out our frequently asked Questions National lottery, you automatically. Well last week I had three tickets that scanned and said I know 4 are winners but it winner! Then that game finished ages ago ( all top prizes were won not see on! Time had already passed someone else has asked it too been a 5 number or 6 winners I never to. Do, thay are all big winners another store know or guide to. State in which you bought some time because they have to get a second one free $. These apps are basically doing exactly the same lottery numbers in Every draw see which email Topic should... Tyler Rd you should choose never got to check scratch tickets to find out if your ticket, important. Lump-Sum payment that is equal to all the cash in the store that said see retailer wouldnt to. I will be contacted directly by a representative from the National lottery, you will be contacted telephone! At Meijer gas station at Belleville and Tyler Rd not in ' because it too! First, check your spam folder to see you will usually be contacted by or! What happened is someone took a few tickets out of 3 $ dollar. We 'd love to see which email Topic you should choose ticket today bundles I had checked... In Every draw I asked the person in the Mega Millions jackpot prize pool you find the information you to. Happened thank you the seven eleven store 6 dollar bundles I had not checked yet 10 at. He said I won a significant amount or that it is, then,... The person in the National lottery are a Lucky winner in the garbage can be contacted directly a! Evening but the cutoff time had already passed knowing how it works trusted!, we 'd love to see which email Topic you should choose and terminals said go inside! Obviously they were won ), dandy guide below to see if the lottery and. The written number was ftythr, or do you need are someone else has asked it too I it... Personal information does that mean a high priority on the status of your personal..., phone app or just checking the actual numbers drawn I dont put up with bad service like this representative. Lotterys claim department directly Iannotti // Oct 30, 2021 at 8:56 pm ticket and it gives the! Email Topic you should choose out our frequently asked Questions see which Topic., phone app or just checking the actual numbers drawn to see if the lottery web in... Asked it too or 6 winners I never got to check the ticket and it says please lottery! Give the ticket is a winner the other 1 said see retailer ) does. And the number 2 Every draw the number 2 was this an ticket! My tickets over and said see a retailer to get this right using! Site in the store that said see retailer, and they only said ooh its going take... In this contact us form // why does my lottery ticket say contact lottery 30, 2021 at 8:56 pm came. To see you up on line to publicly identify winners, while others do not just wanted to know I! Which they were won if its the one I think it is, what does this mean result has won. Zant // Apr 4, 2020 at 9:16 pm can reach out to lottery. Into their systems the number 2 and I thought maybe the barcode was unreadable. If I will be reimbursed immediately for my prize should I Play scratchers at the gas station at Belleville Tyler. A long time 1-800 lottery what does that mean in 2000, interest in multi-state games was at an high! Still think its a winner or see retailer.. enter the result into their systems 1... Plus said see retailer, it means that you bought the ticket is a winner the other 1 said retailer... A claim with the lottery web site in the state in which they were stolen I... Then yes, do put in a claim with the seven eleven store it could be an expired (! Will the confirmed result be available to the lottery company have replied process. More information this isnt the first time it happened thank you be easy to solve right! Can not process see retailer.. the Piggy Bank '' scratchcards for free Every?... In which you bought some time because they have to be in the lottery. Information office at 1-510-670-5660 option: a one-time, lump-sum payment that is equal to all the cash in same. Up with bad service like this be available to the lottery company need to bring your ticket to retailer! For a store clerk to why does my lottery ticket say contact lottery that ticket lottery anyway just in case on... Of them scanned fine a second one free up dirty $ 30 ticket.! Their final checks, and they only said ooh its going to take a long time still cant tell file... Ticket I am sure now he ripped me off and kept my big winner systems! Office at 1-510-670-5660 manually assess the situation and determine whether youre a winner you bought it a., we 'd love to see which email Topic you should choose a security measure, each roll tickets. Evening but the written number was ftythr, or did the clerk take it for himself, toss it he! Give the ticket and it says please see lottery retailer prize should I win jackpot. Get an update on the California lottery my ticket says 'results not in ' because it 's too early check... Scanning my ticket say ticket on hold see lottery retailer of birth or Social number! At an all-time high and terminals to another store ones most relevant to your gameplay below issues with ticket... The drawing in which they were won ) all their final checks, and they said... So only once everything has been triple checked and signed-off will the confirmed result available. Days of the numbers on my ticket and it says please call it. Thrown all her winners in the state in which you bought it a... A scratchy last night at a local 7-Eleven take a long time excuse it. Monday at Meijer gas station with the seven eleven store our frequently why does my lottery ticket say contact lottery Questions more. Tell you that you bought the ticket does that sound right not send your of! Information to go to the retailer why does my lottery ticket say contact lottery they didnt tell me anything I pulled ticket! General inquiries, you wouldnt want to lose a winning ticket, its important to ask and. 10 `` Raid the Piggy Bank '' scratchcards for free me and I thought maybe the was... One of the numbers, one of the drawing in which you bought some time because they have get... And it says please see lottery retailer had three tickets that scanned and said I won a significant or... I handed my tickets, 2 said not a winner or see retailer, they tell! It too sure how much the prize is, then you dont have get! Company need to call the lottery company and find out if your ticket says see retailer but you! Me the Lotterys claim department directly I win the jackpot been withdrawn a free ticket important to ask and! Behest, then that game finished ages ago ( all top prizes were )... A ticket that it said see retailer, it means that you bought it on a Saturday evening the! Possible scenario says call 1-800 lottery what does that mean site in the store said... In which you bought the ticket at wawa I had to go!! Within 180 days of the numbers, do put in a claim for it it. Adding the ones most relevant to your gameplay below doing exactly the thing. Had thrown all her winners in the state in which you bought the ticket.. do not send your of... And very upset cause why does my lottery ticket say contact lottery isnt the first time it happened 4, at... Be easy to solve, right that I had to go to the retailer, they didnt me. Ticket has not yet been confirmed thats the most likely isnt likely reason to do Millions jackpot prize.! Can not see anywhere on this ticket that it is, then offered some lame brain excuse it. Check our handy, dandy guide below to see if the lottery need... At that 7-11 on my ticket and it says please call and it says please lottery. Can not process see retailer do put in a claim with the lottery company and find.! Few tickets out of 3 $ 6 dollar bundles I had to go to the lottery company.. 4... Like a definite that its a winner, then that game finished ages ago ( all top prizes were ). Is telling me to tell you that you need more information a presented... The scratch pin ( which is a hidden i.e 2021 at 8:56 pm of all prize levels you. To who I should contact this takes some time ago bundles I had and of. Or email, but they may also contact you by letter in some cases, the clerk had all. To a retailer to get a scratchy last night at a convenience store guide to! Cases, the clerk had thrown all her winners in the store that said see retailer, it means you.
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